TC Oversight Controls

Replay

Data Enrichment, Transformation, Cache, Obfuscate & Bifurcation 01

Replay is a feature of TC Oversight Controls that can be used to enrich, transform, cache, and bifurcate various data streams. It can filter messages from the mail stream and bifurcate it into your archive and supervision system to enrich communications, collect analytics in real time, and perform data type extractions to feed into analytics platforms. Replay accepts data in all sorts of forms, from files, email, databases, and analytics/big data platforms, and sends them to destinations of your choice in its native format, enriched, merged, or transformed. Emails are sent to be data extracted for trend analytics, indexed, or content analyzed. Replay can manipulate emails in any way of your choosing, as message manipulation is fully configurable and flexible. This functionality can do anything from automatically adding users to the Cc line of an email, identifying groups or names, changing email headers, filtering attachments, adding or removing information, or any other type of manipulation named by the client.

Alleviating Load on your Exchange Environment 02

Replay lessens the burden on your Exchange environment’s workload by reducing the number of destinations to which it must distribute communications. For example, most firms have 3 journal destinations on average: the first is an archive, the second is a supervision system, and the third is an analytics platform. Replay provides a single destination for Exchange to archive to, where it then can bifurcate the mail to the other destinations. In addition, a rule can be created to only send select individuals’ mail to the supervision platform while maintaining and archiving the rest. This reduces your Microsoft Exchange platform load, saving on costs through reduced infrastructure overhead and impacted users.

Messages are taken out of the Exchange transport queue to be filtered, enriched, and sorted locally rather than using the cloud. This local location allows TC Oversight Controls to work faster and more efficiently, as communicating with the cloud takes significantly longer. Server bandwidth is reduced which, in turn, reduces your outage time if any type of disruption occurs. Replay reduces the load on the Exchange technicians that are maintaining the environment. Rather than relying on the Exchange framework, Replay relieves the burden by filtering emails that can then be sent directly to your specified destinations.

Testing Capabilities 03

Replay can also be used for refinement, testing, and ingesting through its caching feature to help with testing new platforms before migration. Clients will be able to run a mass quantity of emails through at once without having to send the content manually. By hitting the “Replay” button, emails can be sent out as many times as necessary when testing an environment. This means that Replay can hold on to select data and “replay” it against your designated source. This comes in handy when testing out supervision policies, training analytics engines, or even as a way of testing new archive platforms.

Statistical Collection 04

Replay captures and sends raw feed data to surveillance to be used for statistical collection. It captures active users, how many emails they are sending, who they’re sending emails to, who they’re receiving emails from, and the size of their emails. Clients can use statistical collection data to estimate the volume across servers for cost and operational planning. One thing that is always difficult in large firms is collecting data for TCO (Total Cost of Ownership) and CBA (Cost Benefit Analysis) reporting. With Replay, if it can access it, it can maintain and collect statistics and feed them into a platform like Elastic Search or another preferred analysis solution; clients would then be able to derive things like the highest volume senders, list of all external domains, and other important data exploration requests.

Data Migration 05

Replay is uniquely structured to be a key solution in your data migration tasks. During a migration, the untransformed information that Replay has collected and archived can be gathered and moved to a new database. Data can be taken from your archives and pushed into new destinations. Replay’s collected data remains untransformed, as the data is pushed out and sent to your new destination in its original format. The solution itself can connect to multiple mail archive platforms, collect, extract, and feed to a new platform, as well as run compliance reporting processes to confirm your “one-to-one” occurred successfully and cleanly.

Replay Scenarios

The Replay feature of TC Oversight Controls can handle a variety of tasks to provide solutions for your business. Multiple scenarios of Replay’s capabilities have been outlined in this section.

Scenario 1

Replay can take CSV extracts of SMS files or messages, social media posts, and emails in order to enrich and convert them to email format. Active Directory then correlates messages with user profiles. Converted messages go through data obfuscation and tokenization in order to hide confidential data and protect personally identifiable information. Messages are sent to your supervision system, enterprise archive, and message cache for future testing efforts.

Scenario 2

Replay collects messages from various repositories (including Exchange) and sends them to a client’s Regulatory Surveillance Solution, Message Archive, and Test Message Cache. Replay can take an email channel, store the data, and send it for testing multiple times to validate surveillance processes.

Scenario 3

Replay can pull data from any source it can connect to in an “everything to everything” scenario. Data can be taken from any source and then run through Replay. In this scenario, Replay works as a data integration system that ties multiple disparate systems to each other.

Scenario 4

Replay can capture feed data to be used for statistical collection to comply with FINRA Rule 4530 Reporting Requirements. Replay captures messages from various sources, including Exchange and social media, and can join it to external sources and send them on to your Statistical Analysis Processing System. Depending on your configuration, these messages can come from company-linked social media, emails, SMS messages, or other sources of your choice. Any patterns of interest (High Volume Senders, Common Message Domains, etc.) can be identified and used for gathering statistics.

Scenario 5

Replay can help during your data migration by making sure data in your old system exists in the new system without data loss. Replay can take old data and transform it, if necessary, when transferring to a new archive. As data is moved to a new archive, another stream communicates a guaranteed report that everything migrated successfully.

To Learn more about Replay, schedule a 15 minute discovery call today with Technically Creative Experts.

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